Restore ReturnCue Plus
Select Restore on the ReturnCue Plus screen. That screen opens on launch whenever your journal is locked, and it also stays reachable from Settings → Manage subscription. Use the same App Store account that made the purchase.
Contact
Email support@returncue.app and include your iPhone model, iOS version, and ReturnCue version. Never send journal content, passwords, payment-card details, or Apple Account verification codes in a support request.
Common questions
Manage or cancel
Open ReturnCue Settings and choose Manage subscription. Apple manages cancellation, renewal, billing, and refunds.
Notifications
Check Settings → Notifications → ReturnCue on your iPhone. ReturnCue schedules reminders locally and does not send journal text.
Live Activity
Start an intention with a duration. If Live Activities are allowed, the current timer can appear on supported system surfaces.
Export and import
Open Settings and choose Export Markdown, then select the destination in Apple’s share sheet. Import Markdown reads a ReturnCue export back in when you move to another iPhone.
Delete local data
Open Settings, choose Delete all data, and confirm. This removes local journal entries and pending reminders.
Before contacting support
- Update to the latest public version of iOS supported by ReturnCue.
- Update ReturnCue through the App Store.
- Restart the app and reproduce the issue once.
- Record your iPhone model, iOS version, and ReturnCue version.
Privacy
ReturnCue works without an account and keeps journal content on your device. Read the full Privacy Policy.